Frequently Asked Questions - Subsidies & Sponsorships

If you have already paid your fees and then you receive a subsidy cheque made payable to Ortona Gymnastics, bring it into the office. What we will do is refund your personal payment and apply the subsidy to your account. You will be responsible for any difference in the cost of the progam to what you received by subsidy.

CSFA, as a government organization goes through multiple steps before payments are issued. Here is the general flow of a CSFA application.

1. You apply to CSFA.
2. Ortona receives notice from CSFA that you have been approved or declined. You also receive the same copy of notice.
3. You receive a notice indicating the period for which you are approved to apply for funding and what the maximum amount is that you may receive. Ortona receives a copy of the same notice. Note that this is not necessarily the amount you receive back in subsidy funding.
4. Ortona receives a form to complete confirming your child's registration fees AND confirmation of attendance. This is done within ten (10) days of receipt of the forms and sent back to CSFA. If you cancel your registration Ortona has to indicate that to CSFA.
5. CSFA processes the request - time is variable.
6. Ortona and you receive a notice of payment summary. This details what your actual payment is from that request. It will be between $0 and whatever the maximum amount set is from your earlier notice.
7. Ortona receives payment from CSFA at some point after that.
8. Ortona processes the payment direct to the parent on the subsequent cheque run (done monthly) and mails the cheque to the address on file.

Note that Ortona will issue the subsidy reimbursement only after it has been received from CSFA and that Ortona has no control whatsoever on when that occurs. If you have not received a notice saying PAYMENT SUMMARY with a dollar amount beside your child's name then CSFA has not sent any funds to Ortona on your account.

Note: Due to the administrative requirements Ortona will deduct $20.00 per session (ie Fall, Spring, Summer and Winter) Administrative Fee prior to reimbursing the subsidy.

If you have concerns or questions about your CSFA account you need to direct them to CSFA and not Ortona. Ortona does not manage any part of your account except to confirm registrations and process the final reimbursements to you.

Subsidies that you can apply for as a parent include (but are not limited to):

• Alberta Child & Family Services - Child Care
• Canadian Tire JumpStart
• YMCA
• Check with your local community league as some offer specialized support programs.

If you know of any others that could be listed here as a resource, please let us know.

You have to register and pay like everyone else and when your subsidy comes in the refund will be prepared for you and you will be notified when it's ready. Ideally you should be applying for the subsidy well before the session starts.