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For information on programs offered at Ortona, please click HERE. Still not sure where to go? No problem! Ortona offers coach-led assessments to find the best fit for you/your child. Click HERE to request an assessment.

Once your account and participant profiles are set up, you can register online, over the phone, or you can come in and register in person. If you require assistance, our Customer Service Representatives are happy to help you with registration. Please call us at 780-492-7300 or e-mail GeneralInfo@ortonagymnastics.com

For all un-parented Ortona programs, your child must be toilet-trained. Our Kindergym space provides a toddler-friendly washroom.

If you register online we accept Visa, American Express, and MasterCard. If you register in-person, we also accept cash, cheques and debit. Ortona does not accept post-dated cheques for recreational programs.

• If a scheduled payment is missed all training/program participation will be suspended until the payment has been made.
• A $20.00 penalty fee will be assessed to all accounts that have a scheduled payment missed.
• After three (3) missed payments per membership year (July 1 to June 30) you will be required to prepay for programs and services in full and by cash, debit, credit card (in person and signed), or certified cheque. All training/program participation will be suspended (without reimbursement on missed classes) until the account is cleared.

To cancel a class, you need to submit a cancellation for your child’s registration using this form HERE. Please be aware of the cancellation and refund fees. Requests are generally processed within 3-5 business days. If you are cancelling for medical reasons please remember to also submit a copy of a doctor’s note to webtech@ortonagymnastics.com 

Account credit can be used in a variety of ways, such as registration and retail goods. You can apply your account credits at checkout when making payments online.

Subsidies that you can apply for as a parent include, but are not limited to:

1. Canadian Tire JumpStart
2. Kidsport
3. Check with your local community league as some offer specialized support programs.

Each one has a separate application and payment process. Please be sure to read their information carefully during the application process.

Yes, all registrations have to be paid for before a child can participate. Proof of attendance in the program is required before a subsidy payment is released to the family.